Email Alerts

The SimplySNAP site controller can be configured to send email notifications when alerts are generated within the system. This can help responsible persons know immediately whenever something has occurred that might need their attention.

Before Email alerts can be used, the service must be enabled, and a list of persons who will receive the alerts must be configured.

To enable email alerts:

1. Open the Alerts tab by clicking Config - Alerts.
2. Enter a descriptive name for the site controller in the Gateway Name field. This name will help identify which site controller is generating the alert if you have more than one site controller.
3. Click the Enable toggle under Enable Alerts.
4. Click the Save Changes button to finish enabling Alerts, or the Cancel button to exit without enabling Alerts.

NOTE: To use the email alerts function, it must be enabled for your system. If you get an error when attempting to enable email alerts, contact Synapse customer support.

To enter email addresses for persons who will receive alerts:

1. Open the Alerts tab by clicking Config - Alerts.
2. In the field under Email Addresses, enter the email address for the person you wish to add.
3. If you're adding more than one email address, click the Add New button to generate a new email address field, then enter the next email address you wish to add. Continue to repeat these steps until all addresses are entered.
4. When all email addresses are entered, click the Save Changes button.