Performing a Factory Reset

While unlikely, there may be a time when circumstance leaves a site controller in an unknown, unreachable, or otherwise unrecoverable state where a factory reset is necessary. A full factory reset of your SimplySNAP lighting controller can be accomplished via the Backup/Restore tab within the Config screen, or manually using buttons on the site controller.

WARNING: A factory reset will interrupt lighting service and remove all configured Lights, Sensors, Zones, and Scenes, and return your site controller to its original factory state. Do not perform a factory reset unless this is your intention to delete all of this information.

To factory reset a SimplySNAP site controller using the user interface:

1. Log in to the site controller you wish to reset, then click Config - Backup/Restore to open the Backup/Restore tab.
2. Verify you have a current backup of your system. For more information on backing up the system, see Backing up and restoring a system configuration
3. Click the Factory Reset button to open the factory reset site controller pop-up window.
4. Click the Factory Reset button to reset the site controller, or the Cancel button to return to the Backup/Restore menu without resetting.

To factory reset a SimplySNAP site controller using the side buttons:

1. Push and hold buttons 1 and 3 on the side of the SimplySNAP site controller.
2. The bottom LED (LED 3) will glow amber for 2 seconds, during which the unit will return to factory defaults.
3. When the bottom LED turns off, release the buttons.